Then, I am inspired, when I encounter these people, to be engaging and kind. I move past my disappointment at the sour face, and choose to be warm.

When my children witness an encounter with an unfriendly person, I instinctively want to shield them from that person. Knowing that they will meet and engage with all types of people, I choose to model kindness.
What do you do when you meet people who are reluctant to smile, matter of fact, and do not exhibit warmth to your children?
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